Cargo Bike & E-Bike Shipping
We make it easy to get your bike! Fully assembled e-bikes and cargo bikes ship via a trusted private carrier network on the West Coast, arriving ready to ride—no complicated setup required.
- Shipping is straightforward and affordable, typically $200–$400 for e-bikes and cargo bikes shipped to the West Coast.
- With Oregon’s zero sales tax, you’re already saving!
Not on the West Coast? We’re happy to provide shipping quotes. Message us with your zipcode and what you are interested in .
Brompton Shipping
- A, C, P, and T Line Bromptons ship free.
- The larger G Line doesn’t ship free, but we offer discounted shipping rates.
- Brompton bikes require a signature upon delivery.
Online Orders (Non-Bike)
- Web orders usually ship the same day if received before 1 PM.
- Orders placed on weekends or holidays ship the next business day. We ship via UPS and USPS for the fastest delivery.
Shipping Limitations
- Some items cannot be shipped to APO, FPO, or DPO addresses due to carrier restrictions.
- We do not ship internationally (including Canada, eh).
Returns
- Purchases (excluding sale items, special orders, and freight-shipped bicycles) are returnable within 30 days for exchange or refund.
- Items must be new, with original packaging and receipt.
- A 10% restocking fee applies to bicycle returns.
- Bikes with over 25 miles are not returnable.
- Labor fees may apply for accessory removal or modifications on returned bikes.
Return Process
To start a return, email us at [email protected]. Pack your item securely with proof of purchase and ship to:
Clever Cycles
Attn: Returns
900 SE Hawthorne Blvd.
Portland, OR 97214, USA
Customers cover return shipping costs. We strongly recommend using a trackable shipping method.
Refunds
- Once we receive and inspect your return, we’ll process your refund or exchange.
- Please allow at least 7 days for processing.
- Refunds may take 1–2 billing cycles to appear on your statement.
- For defective or damaged items, contact us for a refund or exchange.
Questions?
Have questions? We’re happy to help! Contact us at:
503-334-1560
[email protected]