We're stoked you found something you like! We'll get your stuff to you as quick as we can. Have questions about the process? We have answers! Scroll down for details, or use the contact form at the bottom of the page if you have more questions.

Online Orders

Web orders are usually shipped the same day if received before 1pm. Orders placed on weekends or holidays will ship the next business day. If you have a specific date that your order must arrive by, please contact us before placing your order.


We ship via a variety of carriers to get your order to you in the least amount of time possible. FedEx and UPS will not deliver to a P.O box, so shipments to these types of addresses will be sent via USPS. When you select 1-Day or 2-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the estimated time frame. Smaller items and Brompton folding bikes are usually shipped via FedEx or USPS. You will receive a tracking number via email once your order ships.

Shipping Limitations

Some items cannot be shipped to APO, FPO, or DPO addresses, or shipping methods may be limited. We will contact you before shipping your order if we are aware of any issues. We do not ship internationally. That includes Canada, eh. Sorry!

Shipping Estimates

cargo bike shipping estimates All full-size bikes and cargo bikes are shipped fully assembled on a pallet inside a custom box via LTL freight. You will be responsible for unpacking and disposing of the packing material. Bike shipments can be estimated using the five zones shown above. Particulars such as commercial/residential delivery, remote locations, or other variables may raise or lower costs. We will provide a binding quote at time of order. Any additional costs for services or changes to delivery once shipped will be the responsibility of the receiver.
These estimates are for fully assembled full size bikes and cargo bikes only. Folding bikes and smaller items will ship at a much lower rate. Contact us or add item to cart to to receive an estimate.