The Urban Arrow Family Cargo Line Smart System – the powerhouse of family e-cargo bikes. This model takes all the family-friendly design of the Urban Arrow Family Performance version and pairs it with Bosch’s Cargo Line motor, delivering exceptional torque and strength for the heaviest loads and steepest city streets. The Cargo Line edition is built for those who demand a bit more oomph: whether you have growing kids, live in a very hilly area, or just want the extra performance headroom, this bike has you covered. Like its Performance Line sibling, the Cargo Line model is an ideal car replacement for urban families, but it packs an extra punch when it comes to carrying capacity and acceleration.

Detailed Specifications 

•Motor & Power: Bosch Cargo Line (Smart System) mid-drive motor, 250W nominal power, with a whopping 85 Nm of torque . This high-torque motor is purpose-built by Bosch for cargo e-bikes, meaning it’s tuned to confidently move heavy loads from a standstill and up sharp inclines. The assist is seamless and powerful, giving you the feeling of having a strong tailwind or a push from behind when you need it most. Like all Bosch Smart System motors, it’s limited to 25 km/h (20 mph in USA) for assistance , which keeps it class 1 and street-legal while offering plenty of power within that range. The Cargo Line motor truly shines when your bike is fully loaded or if you frequently encounter hills – it provides extra torque for hauling that you will notice on steep urban ramps or bridges .

•Battery & Range: 545 Wh Bosch PowerPack (Smart System) battery, identical to the Performance model’s battery . This high-capacity pack gives an average range of ~50 km (30 miles) on a single charge under mixed conditions . If you ride in Turbo mode with very heavy cargo up hills, expect the lower end of the range; conversely, lighter loads in Eco mode on flatter terrain can exceed that distance. For those needing more range, the system supports a second battery (dual-battery setup) to effectively double your range to potentially 100 km (60+ miles) . This is great for long-distance family outings or if you simply want to charge less frequently. Charging the battery from 0 to 100% typically takes around 4-6 hours with the standard charger, and the battery is easily removable for indoor charging convenience.

•Cargo Capacity: Designed for heavy loads, the Cargo Line model shares the same sturdy cargo box and frame as the Performance version. You can load up to 125 kg (275 lbs) in the front box safely – whether that’s multiple children, groceries, or bulky items. The bike’s total allowed gross weight is 250 kg (bike + rider + cargo) , which means a 80 kg parent could theoretically carry 95+ kg of cargo (though in practice, two kids and some bags usually weigh far less). Importantly, the cargo box has plenty of room for kids: two can sit on the bench with legs outstretched, and you can add an extra bench to seat a third small child or use a child car seat adapter for infants . Safety is built-in: the bench comes with three-point seatbelts to buckle up the little ones, and the tough EPP foam box construction protects like an “inverted helmet,” absorbing shocks and impacts to keep your precious cargo safe .

•Drivetrain & Gearing: Enviolo Heavy Duty continuously variable transmission hub (CVT), offering stepless gear shifting. This robust gearing system is ideal for cargo bikes because it can handle the high torque of the Cargo Line motor and allows you to shift to an easier gear even when you’re stopped at a light with a heavy load – something standard derailleur gears can struggle with. The Cargo Line model features a Gates Carbon Belt Drive instead of a chain . The carbon belt is a premium, low-maintenance drivetrain solution: it doesn’t rust, never needs greasing, runs quieter, and lasts significantly longer than chains. This means less maintenance for you and a cleaner ride (no oil stains, which is great since kids often climb in and out!). The combination of the Enviolo hub and Gates belt makes the ride extra smooth and worry-free, letting you focus on the road ahead.

•Brakes & Stability: To ensure confident stopping power, the Cargo Line model is equipped with powerful hydraulic disc brakes on both wheels (Tektro Dorado in many regions, or Magura CMe in some configurations – both are high-performance e-bike brake systems). These brakes are designed to safely manage the bike’s weight and momentum even when descending hills fully loaded. You can rely on them to quickly slow or halt the bike at intersections, providing peace of mind for you and your passengers. The overall build of the Urban Arrow Family gives it exceptional stability – the long wheelbase keeps the bike planted, and the weight distribution (with most weight low and centered) minimizes wobbles. Riders often comment on how surprisingly easy it is to balance and handle, even compared to shorter bicycles, thanks to the engineering that Urban Arrow has put into frame geometry and component choice .

•Display & Tech: Bosch LED Remote + Kiox 300 display unit . The Kiox 300 is an upgraded, full-color display that comes with the Cargo Line Smart System model, offering a more interactive interface. It provides detailed ride metrics, including speed, battery percentage, range estimate, and even navigation prompts when connected to your phone. The LED remote on the handlebar lets you toggle assist modes (Eco, Tour+, Sport, Turbo, etc.) easily and even has an integrated walk-assist for pushing the bike uphill or when fully loaded. Being a Bosch Smart System, the bike’s electronics also support over-the-air updates and diagnostics via the eBike Flow app, keeping your cargo bike’s performance up-to-date.

•Connectivity: Integrated Bosch ConnectModule (GPS anti-theft) included. The Cargo Line Smart System model typically comes pre-installed with the ConnectModule for enhanced security . This module enables features like GPS tracking, motion alerts, and a digital lock that you can control from your smartphone. If someone moves your bike while it’s armed, the ConnectModule can sound an alarm and notify you via the app, and you can track the bike’s location in real-time. This smart connectivity is a game-changer for cargo bike owners in the city, adding an extra layer of protection alongside your physical locks . It’s like giving your bike a LoJack system – very reassuring when you need to park it outside the café or at the school.

*Includes a complimentary one year premium eBike Flow App subscription. Afterwards, the costs are $34.99/year.

•Additional Features: The Urban Arrow Family Cargo Line includes all the thoughtful touches you’d expect for family use. The front bench seat is padded and has footrests for the kids. There’s a heavy-duty double kickstand that firmly holds the bike upright during loading and parking. Front and rear LED lights (run off the main battery) ensure visibility. The tires are Schwalbe’s sturdy puncture-resistant models, wide for stability and capable of absorbing bumps for a smooth ride. The frame is rust-resistant aluminum with a low step-through design for easy mounting. A range of accessories – from rain covers to infant seat adapters to cargo box covers – allow you to configure the bike to your needs . You can truly make it yours, whether you need to shelter the kids from Oregon rain, secure smaller items with a luggage net, or add a second bench for the neighbor’s child on the carpool run.

Receive a Suncover as a gift ☀️ For limited time only, receive an Urban Arrow Suncover as a gift with the purchase of an Urban Arrow Family Performance Plus or Cargo Line!

Family Lifestyle & Urban Commuting Benefits 

Owning the Urban Arrow Family Cargo Line is like having a compact family car, but on two wheels. It seamlessly fits into an urban lifestyle where flexibility and efficiency are key. For school runs and daycare drop-offs, this bike turns what used to be a stressful drive into a fun ride. Children sit up front in the spacious cargo box, which means you can chat and interact with them as you ride – asking them about their day or pointing out sights along the way. The kids are secured with seatbelts and enclosed by the protective cargo box, so you have full peace of mind regarding their safety . Plus, kids generally adore riding in the Urban Arrow; it’s like their personal rolling playroom where the journey is as much fun as the destination.

When it comes to urban commuting, the Cargo Line model especially shines for those in hilly cities or those who always seem to have a lot to carry. The extra torque of the motor means even if your route to the grocery store involves a steep uphill, you won’t be huffing and puffing – the bike powers up with ease, even with a week’s worth of groceries and two children onboard . This can literally expand your range of what’s feasible on a bike. Need to hit Costco or the hardware store for big items? No problem – the bike can handle bags of groceries, a large cooler, or even medium-sized furniture items (some users have carried things like a small bookshelf or a disassembled crib in the front!). With a payload capacity equivalent to what some small cargo vans carry, you’ll find yourself choosing the bike for errands you never thought possible before.

Commuting by e-cargo bike also means no more circling for parking or getting stuck in traffic jams. You can often park right in front of your destination. Many cities now have cargo bike parking or you can use bike racks (the Urban Arrow may stick out a bit, but it fits in a standard bike parking spot or on the sidewalk legally in most places). With the Cargo Line’s connectivity features, you can lock the rear wheel with the built-in cafe lock, set the alarm, and walk away knowing your bike will alert you if disturbed. It’s a very different feeling from worrying about car break-ins or parking tickets – much more freedom and peace of mind.

For family life, this bike truly enables quality time and convenience. Instead of strapping kids into car seats where they’re isolated in the back, you’re all getting fresh air and engaging with the world. The daily routine becomes an opportunity for exercise and family bonding. It’s also surprisingly time-efficient: in rush-hour city conditions, an e-bike can often maintain a steady speed and take advantage of bike lanes, making door-to-door trip times competitive with, if not shorter than, driving. And when you arrive, especially if you live in an apartment or a house without a garage, you’ll appreciate that this vehicle takes up far less space than a car (yet another city-living win). Some families even bring the bike into a secure indoor area or bike room overnight, something impossible with a car.

The Cargo Line model’s robustness means it can handle being your daily driver. Rain or shine, short trips or long adventures, it’s up for the task. You can outfit it with a rain cover so the kids stay dry and warm even if it’s drizzling – they might be sipping hot cocoa under the cover while you pedal through the rain, turning a gloomy day into a cozy adventure. In summer, the open-air ride is a treat: you’ll catch breezes, and the optional sun canopy keeps the worst of the heat off the little ones. The electric assist ensures that even on a hot day, you won’t arrive sweaty to your destination, making bike commuting a viable option for arriving at work or social outings presentably.

In essence, the Urban Arrow Family Cargo Line revolutionizes how you move through the city with your family. It caters to those who refuse to compromise on capability – you get the freedom of a bicycle with the hauling power of a small car. By choosing this e-cargo bike, you’re embracing a greener mode of transport. You’ll reduce your carbon footprint and impart those values to your children through everyday example. And you’ll likely find a new community of cargo bike enthusiasts in your area – it’s not just a purchase, but an entry into a lifestyle that values sustainability, health, and community. From daily commutes to weekend family outings, the Cargo Line makes every trip an experience to cherish, and with its exceptional build quality and power, it will be a trusty companion for years to come.

Performance Line vs. Cargo Line: Model Comparison 

Still deciding between the Performance Line and Cargo Line versions of the Urban Arrow Family? Here’s a side-by-side comparison to illustrate how the Cargo Line stacks up against its sibling. This will highlight why you might choose the Cargo Line for your particular needs, or consider the Performance Line if it fits better:

The Urban Arrow Family Performance vs. Cargo Line debate comes down to your specific needs and environment. Both models share the same DNA of safety, quality, and family-friendly design. If you foresee mostly typical urban usage – ferrying kids on flat or rolling terrain, doing errands, and you’re watching the budget – the Performance Line will impress you with its smooth power and handling. However, if you live among steep hills or plan to routinely carry heavier loads (like three kids as they grow, or lots of cargo weight), the Cargo Line’s extra 10 Nm of torque and included upgrades (belt drive, GPS module, etc.) might justify the higher investment with the added ease and durability it provides.

Customers often ask: is the Cargo Line worth it over the Performance? For many, the answer is yes – especially if it will be your primary vehicle for daily transport. The riding experience under heavy load is more effortless with the Cargo motor , and the belt drive means less time on maintenance and more time on the road. On the other hand, the Performance Line is already a very capable bike and gives you all the same utility at a friendlier price. Rest assured, both models are ideal for transporting kids or groceries around town, replacing countless car trips with enjoyable bike rides.

By comparing the two side by side, you can’t really go wrong – it’s about finding which aligns best with your family’s daily life. Test riding both models is a great way to feel the difference in motor power and handling. Urban Arrow dealers encourage families to do just that, so you get a personal sense of which motor suits your riding style and terrain. Ultimately, whether you choose the Performance Line or the Cargo Line, you’re investing in a lifestyle upgrade: healthier family commutes, happier kids, and a greener city with one less car on the road. Enjoy the ride!