Why buy from Clever Cycles?
Living the life
Want to drive less or not at all, get more exercise, ride to work, ride with your kids, pick up the groceries, haul something heavy, travel with your bike and enjoy life a little more? We do this everyday. We know what works and what doesn’t. We’ve been there.
We specialize in transportation, not recreation
We know the most about the things that interest us. If you are looking for the latest and greatest lightweight skinny tire racing bike that won’t accept fenders but includes Biopace rims and 33 1/3 speeds, there are quite a few bike shops that would love to have your business. We can even recommend a few. They'll know all the specs on cutting edge, top-of-the-line suspension forks and wireless derailleur frequencies, but they won't know how different bikes handle with a child seat attached, or how many bags of groceries you can safely haul. And they shouldn’t, because they are into their thing. We know our market because we live it. While skinny tire bikes have their place (they're fast and fun!), if you've ever tried to bring home a load of groceries on one, you know they aren't convenient for carrying larger loads. We love our big bikes and we think you might feel happier on a bike that was designed to be low maintenance, comfortable, durable, and get you where you want to go with all your stuff (without having to balance a bag, or a child, on your handlebars). And if you want us to order you a certain bike because you’ve come to respect the way we do business, we’d be happy to order you that skinny tire bike.
We want you to be happy
Happy customers create more happy customers. Seeing your smile when coming back from a test ride or walking out the door with your new ride is the best part of our day. If we can’t make that happen, then we are not doing our job. We want to help you discover the right product that works for you today and tomorrow and five years from now. If we don’t have it, we’ll tell you and even offer suggestions on where you might find it. Not only do we refer customers to the stores that can help them when we can't, but we also receive tons of referrals from other shops, because we've earned a reputation for helping our customers solve their unique transportation needs.
Carefully curated products
There is no one perfect bike for everyone, which is why we hold accounts with over three hundred vendors - nearly twice the industry average - in order to carry the products we feel hold up to everyday use, rain and shine (and ice and hail and heat). Our carefully curated product array is not swayed by the whims of the bike industry. We are not told what to stock by some giant bike manufacturer. Instead, we seek out products that will make your day easier and your ride smoother. And then we’ll help you put together the right combination of bike and accessories for your specific needs..
We will match the price for any in-stock, locally available identical product at a lower price for up to 30 days after your purchase. Just bring in your receipt and proof of the lower price and we will issue store credit for the difference. This does not apply for service items and we are unable to match pricing on mail order and web pricing.
Interest free financing
Quality bikes -- especially electric bikes and electric cargo bikes are not inexpensive. Take advantage of our financing options to spread out the costs over a period of up to 12 months.
We like you (and your kids!)
You will not feel judged or pressured because of your experience, gender, etc. We are also an intentionally family-friendly store. We have a play area for the littles, along with a changing table in the bathroom. We know that kids can be funny, quiet, excitable, loud, grumpy, and sometimes they say the darnedest things, so don't worry and just enjoy your time in the store. We are happy you are here.
We try our best
We treat customers the way we want to be treated. We can all have "off" days, but if you should have an experience at Clever Cycles that is less than you hoped, we want to hear about it to make it right. Email or call us so we can help.
We’ll take care of you down the road
We’re here for the long term. Every bike we sell comes with a free tune-up, price protection, good communication, order history, and maintenance history. You can schedule an appointment for maintenance so you’re without your bike for the least amount of time. Just drop it off the day of, or the day before, your appointment. Our professional mechanics will give you a realistic estimate of when you'll get back on the road, and we'll communicate clearly with you about any surprises.
Timing is (almost!) everything
We know you are excited about getting your bike, so we’ll make sure to get it to you as soon as we can. This means that we will make sure it is professionally assembled and tuned, checked over and packaged (if shipping) in a timely manner.
Every bike is assembled by professional bike mechanics, checked over by a 2nd mechanic before it reached the sales floor, and then checked over a third time before it goes home with you. If you’re having us ship a bike, the same procedure exists before we pack it up.
We keep records of all your orders and service orders. Want to see when your last tune-up was or what was done? Just contact us and we’ll look it up. Do you need a copy of your serial number? We’ve got it on file, too. Every bike sold or worked on is entered into our system under the owner's name.
Our shop is centrally located in beautiful SE Portland. Public transportation is just across the street, and downtown is just a walk over the Hawthorne bridge. No matter how you plan to get here (biking, bussing, driving, walking, shuffling, electric sliding, or any other mode of transport), we're easy to get to and easy to find.
We live here and LOVE Portland too!
We're in this together. Come on in to the store, or talk with us on our social media, tell us your experiences and needs, and let's find solutions to our everyday dilemmas and problems. Let’s make this city even better -- together!