Salsa Cycles Limited Warranty
All Salsa products are warranted against manufacturing defects in materials and workmanship from the date of retail purchase of the product, subject to the limitations detailed below. Every Salsa frame, component, and apparel item has a useful product life cycle. The length of that useful product life cycle will vary depending on the construction and the materials of the product, maintenance and care the product receives, and the amount and type of use the product is subjected to over its life. Your bike has an intended level of use as defined by the ASTM Riding Condition Classification Chart. Failure to adhere to the relevant use cases will void your warranty. Save your dated purchase receipt for proof of purchase.
NOTE: All warranty periods below apply to original owner only
Five-Year Warranty
- Steel frames
- Titanium frames
- Carbon frames
- Carbon front triangle of suspension frames
Three-Year Warranty
- Aluminum frames
- Aluminum front triangles of suspension frames
- All Salsa forks
- All Salsa components
Two-Year Warranty
- Aluminum chainstays of suspension frames
- Aluminum seatstays of suspension frames
- Carbon seatstays of suspension frames
- All other suspension frame parts (excludes hanger, pivot hardware, bearings)
One-Year Warranty
- All apparel
- All frame bags
This warranty does not cover the following:
- Damage due to improper assembly or follow-up maintenance or lack of skill, competence or experience of the user or assemble
- Products that have been modified, neglected, used in competition, or for commercial purposes such as rental, courier, police, security, etc, misused or abused, involved in accidents or anything other than normal use
- Installation of components, parts, or accessories not originally intended for use with or compatible with Salsa frames and components
- Salsa Cycles bicycles, frames, components or softgoods purchased from an unauthorized dealer
- Salsa Cycles bicycles, frames, components or softgoods purchased from third-party internet sites, including auction websites, and regional trading websites (examples: Amazon, eBay, and Craigslist) are not covered under this warranty, even if you have a receipt
- Sandblasting, sanding, grinding, wire brushing, filing, welding, brazing, drilled holes, anodizing, refinishing, powder coating, or chrome plating the bicycle, frame, or component will void the warranty
- Internal rust perforation on all steel frames
- Wear, scratches, chips and cracks to paint, finish, or coating on all Salsa frames and components
- Bent or broken derailleur hangers or Alternator plates
- Labor required to remove and/or refit and re-adjust the product within the bicycle assembly, including wheel rebuilds
- Damage to carbon fiber caused by any carbon assembly paste
- Normal wear and tear
Legal Disclaimer
This limited warranty is expressly limited to the repair or replacement of a defective product, at the option of Salsa Cycles, and is the sole remedy of the warranty. This limited warranty applies only to the original purchaser of the Salsa Cycles product and is not transferable. This warranty applies only to Salsa Cycles products purchased through an authorized dealer or distributor. In no event shall Salsa Cycles be liable for any loss, inconvenience or damage, whether direct, incidental, consequential, or otherwise resulting from breach of any express or implied warranty or condition of merchantability, fitness for a particular purpose, or otherwise with respect to our products except as set forth herein. This warranty gives the consumer specific legal rights, and those rights and other rights may vary from place to place. This warranty does not affect your statutory rights.
TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Salsa Cycles does not guarantee the compatibility of original components with a warranty replacement frame. Salsa Cycles is not responsible for parts or labor required to remove and/or refit and re-adjust the product within the bicycle assembly, including wheel rebuilds.
Salsa Cycles cannot guarantee a color match to the original frame, component, or apparel in the event of a replacement.
This warranty applies to 2014 and newer model bicycles and covers only Salsa Cycles branded product. Any other original part or component shall be covered by the stated warranty of the original manufacturer. Any products not specifically included above are hereby excluded.
For 2013 and older model bicycles and products, please consult your Owner’s Manual, Salsa Cycles product instructions, or contact Salsa Cycles or your authorized Salsa dealer for the applicable warranty information.
